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Explore How-To's and learn best practices from our knowledge base.
Accounts & Access
Logins & Passwords
10
About Logins and Passwords
Reset Your Password
Password Reset and Recovery FAQ
Password Requirements and Tips
Register Your Password Recovery Methods
See all 10 articles
Software & Services
25Live
1
About 25Live
Adobe
2
About Adobe Creative Cloud
Retired: About Adobe Software
AccessODS
1
About AccessODS (Clockwork)
AxisTV Signage Suite
1
About AxisTV Signage Suite
CheckMarq
10
About CheckMarq
Set Up My U-PASS
Set Up Guest Access to CheckMarq
About Schedule Planner
For Faculty/Staff Who Are Current Students: CheckMarq Access to Faculty Center and/or Advisor Center
See all 10 articles
Dental School Apps
1
About AxiUm
DocuSign
10
Signing for DocuSign
Log in to DocuSign
Getting Started with DocuSign
Microsoft Teams Approvals with DocuSign
About DocuSign eSignature
See all 10 articles
EmpCenter Timekeeping
1
About EmpCenter
Foxit
1
About Foxit Editor Pro
Getting Software
3
Download and Install Desktop Software
Software at Marquette for Faculty and Staff
About PDF Readers and PDF Editors
JobX
1
About JobX
MarqIt
1
About MarqIt
Marquette Career Network
1
About Marquette Career Network
Math and Stats Software
7
Download and Install Maple for Windows
Download and Install Maple for macOS
Download and Install MATLAB and Simulink Software
Download and Install SPSS for Windows
Download and Install SPSS for macOS
See all 7 articles
MarquetteCard
1
About MarquetteCash
Microsoft Office 365
7
About Microsoft 365 (Office)
Download and Install Microsoft 365 (Office) Software
Microsoft 365 (Office) Software FAQ
Look Up Microsoft 365 Licenses in Use
Download and Install Mobile Apps for Microsoft 365
See all 7 articles
MOCES
1
About MOCES (Course Evaluations)
Momentus / USI
1
About Momentus
MyJob
6
About MyJob
Troubleshooting MyJob Login Issues
Solving MyJob PDF Problems
For Faculty/Staff: Change Preferred Names and Preferred Name Email Address in MyJob
For Windows Users: Installing, Updating, and Using Java Applets with MyJob
See all 6 articles
Panopto Streaming
1
About Panopto Streaming
Perceptive Content
1
About Perceptive Content
Public Safety Systems
2
About Rave Alert
About Electronic Door Access (C-CURE 9000)
Residence Life Systems
1
About WashAlert
Teams
21
About Microsoft Teams
New Chats and Channels in Teams
Microsoft Teams FAQ
Accessing Microsoft Teams
Recommended Devices for Microsoft Teams
See all 21 articles
Website Services
12
About Modern Campus CMS
Modern Campus Web Content Management System FAQ
Link and Upload Files While Editing in Modern Campus CMS
Overwriting an Existing File in Modern Campus CMS
Insert Video Embeds Into Modern Campus CMS Webpages
See all 12 articles
Communication & Collaboration
Email
13
About Email and Calendar
Email FAQ
Students Only: Set Up Microsoft Outlook App for Android
Set Up Microsoft Outlook App for iPhone and iPad
For Students: Find Your Email Address
See all 13 articles
Mobile Devices
7
For Faculty/Staff: About Cell Phones
For Faculty/Staff: Ordering AT&T Phones for University Use
For Faculty/Staff: Ordering T-Mobile Phones for University Use
For Faculty/Staff: Ordering UScellular Phones for University Use
For Faculty/Staff: Create a Work Profile on Android
See all 7 articles
Scanning and Faxing
1
Faxing for Faculty and Staff
Stream
1
About Microsoft Stream
Computer Support
Hardware Support
1
Minimum Recommended Specs for Student Computers
macOS
1
JAMF Self Service for Macs
Request New Hardware
4
University-owned Computer Standards
Deployment Zones - Computer Replacement Program (CRP)
Getting Ready for Your New Computer
How to Import and Export Web Browser Bookmarks and Favorites
Windows
3
Introducing Windows 11
Microsoft Software Center - Windows 11 In-Place Upgrade
Windows 11 Upgrade - Workaround
IT Professional Services
Contract Review
1
Technology Contract Review (restricted to campus)
Information Security
Converge E-commerce
1
About Converge E-commerce
Cybersecurity
5
Evaluating Microsoft Warnings About Potential Security Concerns
How to Download and Run Malwarebytes Adwcleaner for Windows
Protecting yourself and Marquette University from Impersonation Attacks
Securing Your Mobile Devices
Protect Yourself Online
Malware and Abuse
2
Phishing FAQ
Reporting Suspicious Emails
Multi-Factor Authentication (Microsoft)
3
Change Microsoft Authenticator Preferred Method
Microsoft Authenticator QR Code Enrollment
Microsoft Authenticator SMS Code or Phone Enrollment
VPN (FortiClient)
7
About FortiClient VPN — Including Connection Check
Set Up FortiClient VPN for Windows
Set Up FortiClient VPN for macOS
Set Up FortiClient VPN for iOS
Set up FortiClient VPN for Android
See all 7 articles
Networks
Wi-Fi Network
11
About Wi-Fi
Wi-Fi Do's and Don'ts for Students in Residence Halls and University Apartments
Register Your Device for MU Open Wi-Fi
Find MAC Addresses for Common Devices
Connect Windows to MU Secure Wi-Fi
See all 11 articles
Wired Network
3
Connect Your Windows Device to the Wired Network
Connect Your Mac to the Wired Network
Connecting Personal Windows Devices to the Wired Network
Printing
PrintWise
16
About PrintWise
Changes to Printing on Campus for Fall 2024
Easiest Way to Print:
[email protected]
Download PrintWise Software
Installing Student_PrintWise for Windows
See all 16 articles
Teaching & Learning Technology
D2L
14
About D2L (Desire2Learn) E-Learning
D2L Student Guides
Special Characters and D2L
LockDown Browser Student Guide
Taking Quizzes with Respondus LockDown Browser
See all 14 articles
Proctoring Tools
1
About Respondus LockDown Browser
Test Scoring and Results
2
Request Test Scanning and Scoring (Scantron)
Test Scanning and Scoring (Scantron) FAQ