Set Up FortiClient VPN for iOS
Follow these instructions to install the FortiClient VPN application on your iOS device. Before downloading and installing the FortiClient for VPN, please ensure that you have set up Microsoft Authenticator for multi-factor authentication. Instructions for doing so can be found at our site: https://techsquad.mu.edu/support/solutions/articles/21005087234
Step 1: Download the FortiClient App
Install the FortiClient VPN application from the iOS App Store found here: https://apps.apple.com/us/app/forticlient-vpn/id1475674905
Step 2: Launch the FortiClient App
Open the FortiClient application. Click “Connection.”
You will be brought to a screen that requests you select a VPN connection. Click “Add Configuration.”
Step 3: Configure the VPN Connection
The app will then request you configure the VPN Account Information. Please enter the following:
- Security Protocol: SSLVPN
- Name: Marquette VPN
- Server Address: vpn.mu.edu
- SSO: (Toggle off)
- Port: 443
- Use Certificate: (Toggle off)
- Username: (Your Marquette username)
Once you have entered the configuration above, click “Save” at the top right corner.
Step 4: Connect to the VPN
Back at the VPN home screen, toggle on the option labeled “Connect.”
You will be prompted to enter your Marquette credentials. Enter your credentials and click “Ok.”
After entering your credentials, you will see a prompt for a Microsoft verification code.
Go to the Microsoft Authenticator application on your phone, click your profile, and enter the 6-digit code that appears under “One-time password code” into the prompt.
Once the Microsoft verification code has been entered, you will then be connected to the VPN and brought to a page showing your connection information.
Subsequent Use of FortiClient
For subsequent use of FortiClient, open the application and toggle on the option labeled “Connect.” There is no need to enter the configuration information again after the initial setup.
Troubleshooting
If you encounter any issues during the installation or connection process, please contact the IT Services Tech Squad at 414-288-7799 or techsquad@marquette.edu.